OPENING HOURS:

The museum is open to the public from Thursday to Sunday from 11am to 2pm and from 5pm to 7pm.

VISIT CONDITIONS:

The visit will be audio-guided by downloading a mobile APP, the codes for which will be provided at the entrance to the museum.

1.  INDIVIDUAL VISIT:

o Prior registration is not necessary for individual visitors.

o You can enter the museum up to 45 minutes before the doors close. However, you should always keep in mind that, if you download the mobile application, the duration of the audio-guided visit will be approximately 1 hour and 15 minutes. Therefore, it is advisable to come with enough time to enjoy the visit and the tasting.

2.  GROUP VISITS:

o A group visit is understood to be one made up of 15 or more people.

o Prior registration is required for groups of more than 15 people.

o The methods for making reservations will be the following:

email: museocienciavino@concellodesalvaterra.org

Contact telephone number: 617.14.88.66

o Reservations must be made at least one week in advance. Visit lists will be set up in order of registration, according to date and time.

o Availability of visits will not be guaranteed until the moment in which the museum staff formalizes the reservation. Contact the museum staff to CONFIRM if the DAY AND TIME you are interested in IS AVAILABLE.

o Capacity will be regulated according to current regulations.

o Please notify us of changes in date, shift or cancellations as soon as possible.

3.  MEASURES IN CASE OF CANCELLATIONS AND DELAYS IN GROUP RESERVATIONS:

A.  CANCELLATION:

By the visitor/group or company:

A cancellation will be understood as any request communicated to the staff of the Museo da Ciencia do Viño by email or telephone. Cancellations by any other means will not be accepted.

Cancellation will not entail any cost, nor any payment process since no deposit is required for the reservation. However, if there is no notification of cancellation by the visitor/group or agency in the following visits and repeatedly, then and only the advance payment of a part of the tickets as a reservation may be required.

The increase in the number of participants must always be requested in writing as a modification that will not apply a penalty, but must be made more than 24 hours in advance. If such notification is not made, the museum staff will have the power to deny the visit.

On behalf of the Museo da Ciencia do Viño:

If due to sufficient cause or force majeure, the staff of the Museo da Ciencia do Viño finds it impossible to provide a service on the day or under the agreed conditions, we will offer you the possibility of opting for a change of dates or the possibility of visiting other municipal tourist resources during that day.

B.  DELAY AND CANCELLATION:

Delays directly affect the planning of our agendas and compromise the quality of the visits, which is why the following assumptions are contemplated and how they affect each of the parties involved.

On behalf of the visitor/group or company:

A delay in the reserved visit will be understood as a cancellation, when the visitor/group is more than 30 minutes late from the agreed time and the delay is not notified through the accepted means of communication (i.e.: email or telephone). The visit will be subject to the availability of the staff at the Museo da Ciencia do Viño, even if this situation occurs, the visit will not take place.

On the part of the Museo da Ciencia do Viño:

If due to force majeure, the museum staff is delayed in carrying out the visit, they will be offered compensation: an extension of the visit or the possibility of a change of date.

RATES:

INDIVIDUAL ENTRANCE (MOBILE APP):

ADULT (Entry + Wine tasting)............................................. €5

OVER 65S (Entry + Wine tasting)....................................... €3

CHILDREN BETWEEN 6 AND 18 YEARS OLD (Entry).........€2

CHILDREN UNDER 6 YEARS OLD.................................... FREE

GROUP VISIT (MORE THAN 15 PEOPLE/MOBILE APP):

ADULT (Entry + Wine tasting)..............................................€3

OVER 65S (Entry + Wine tasting) .......................................€2

CHILDREN BETWEEN 6 AND 18 YEARS OLD (Entry).........€1

CHILDREN UNDER 6 YEARS OLD ................................... FREE

RATE CONDITIONS:

o For residents registered in the “Eurocidade: Salvaterra-Monção” will be given a 50% discount on the corresponding rate.

o Payment must be made IN CASH.

o Groups can pay the rates through the bank account of the Salvaterra de Miño City Council, upon request to the Museum staff.

o The rates came into effect from Monday, July 15, 2019.

PARKING:

The Museum has public parking in the vicinity.

ACCESSIBILITY:

The facilities of the Museo dan Ciencia do Viño are accessible